Comprised under change management are all those activities that are used to identify, realize, and monitor a particular change in an organization. Such changes are generally the result of new strategies, structures, systems, processes, or behaviors.
A natural reaction to change is oftentimes resistance, which is why an important aspect of change management is to localize, to address, and to overcome resistance within the organization. Besides the actual content, the process of preparing and implementing a change is crucial. Involving the relevant organization members – from decision-makers to potentially affected groups of employees – has proven to be a useful means of improving the quality of the solution as well as increasing the acceptance for a change, thus facilitating its implementation.